Upgrade to Featured - FAQ's


  1. What are the key benefits of a Featured Listing?
    1. More leads to your business
    2. Increased branding and exposure for your business on HomeImprovement2day
    3. Higher ranking on our search result pages
    4. Exposure for your business across multiple suburbs
    5. No competitors and ads shown on your Business Listing
    6. Show up as priority Listing on your competitors Business Listing
    7. Add more content to your Business Listing
    8. Link to your social media accounts from your Business Listing
    9. More professional and richer Business Listing to improve click through rates
     
  2. How many leads will I get from a Featured Listing?

    This depends on a number of factors including the location of your business, the level of Featured Listing (bronze, silver or gold) you choose, the number of categories you select and the amount of content that you add to your Business Listing on HomeImprovement2day.

    On average, Featured Listings receive 36 leads per month.

    For an upgrade from a Free Listing, the average increase in leads is as follows:

    • From a Free Listing to a Bronze Listing - 6 times more leads
    • From a Free Listing to a Silver Listing - 12 times more leads
    • From a Free Listing to a Gold Listing - 16 times more leads

    These statistics are based on current customers that have upgraded on HomeImprovement2day.

     
  3. Can you show me some examples of some current Featured Listings?

    Check out some of the more recent upgrades to Featured Listings in the community. Business providers who are enjoying receiving additional leads for their businesses.

     
  4. What are the key differences between the Free Listing and a Bronze Featured Package?

    A Bronze Featured Package has the following additional benefits:

    • More leads for your business due to higher rankings in search results
    • Increased brand exposure for your business due to higher visibility on HomeImprovement2day
    • Exposure in 10 suburbs as compared to 1 with a Free Package
    • Advert free Business Listing Page
    • Block competitors from appearing on your Business Listing Page
    • Priority listing on competitor Business Listing Pages
     
  5. What are the key differences between the Bronze and Silver Featured Packages?

    A Silver Featured Package has the following additional benefits:

    • More leads for your business due to higher rankings in search results
    • Increased brand exposure for your business due to higher visibility on HomeImprovement2day
    • Exposure in 20 suburbs as compared to 10 with a Bronze Package
    • Add a video to your Business Listing
    • Add links to your social media pages
    • Add attachments to your Business Listing
    • Include Facebook and Twitter feeds to your Business Listing

     
  6. What are the key difference between the Silver and Gold Featured Packages?

    A Gold Featured Package has the following additional benefits:

    • More leads for your business due to higher rankings in search results
    • Increased brand exposure for your business due to higher visibility on HomeImprovement2day
    • Exposure in 30 suburbs as compared to 20 with a Silver Package
    • Promotion of your business on the blog and resources area of HomeImprovement2day
    • Promotion of your business on the HomeImprovement2day social media platforms

     
  7. How can I use your site to get an advantage over my competitors?
    1. Upgrade to a Featured Listing Package to rank higher on the HomeImprovement2day search results, show up on your competitor Business Listing Pages and remove your competitors from your Business Listing Page
    2. Add more content to your Business Listing than your competitors
    3. Encourage your customers to add more reviews than your competitors
    4. Add your business to more categories than your competitors
     
  8. How much traffic does HomeImprovement2day get and where does this traffic mostly come from?

    HomeImprovement2day gets 300,000+ visits a year, 90% coming from search engines.

     
  9. How much of the traffic to your website comes from mobile devices?

    Our mobile traffic across the network keeps increasing over time:

    • 2013, 50% of our visits came from mobile devices (30% mobile phones, 20% tablets)
    • 2014, 60% of our visits came from mobile devices (40% mobile phones, 20% tablets)
    • 2015, 65% of our visits came from mobile devices (50% mobile phones, 15% tablets)

     
  10. How does my business get more of those leads?
    1. Select a Gold Featured Listing Package
    2. Include comprehensive information regarding your business on HomeImprovement2day – the more content you have the higher you will appear on our search results
    3. Encourage your customers to add reviews to your Business Listing
    4. Add all contact details – don’t miss on business opportunities because you didn’t add their preferred contact detail.
     
  11. Am I locked into a contract?

    No you are not locked in to a contract and can cancel at any time.

     
  12. Do you have a guarantee?

    We offer our customers a 100% satisfaction guarantee! We are so confident that you will be pleased with the value of our service that we provide a 30 Day Money Back Guarantee, no questions asked.

    If you are not completely satisfied with our service, then simply contact us within 30 days of signing up to a Featured Listing package and we will refund you the money you have paid to HomeImprovement2day.

    You will then be able to continue on our site as a Free Listing.

     
  13. What levels of support will I receive as part of a Featured Listing Package?

    All Featured Listings will receive our Premium Support Package where all queries are fast-tracked to the front of the support queue and our team will assist you to upload information to your Business Listing as and when required.

     
  14. How can I pay for this service?

    We accept Visa and MasterCard credit cards.

     
  15. Will my credit card details be protected?

    Yes, we process our payments through Braintree, division of PayPal, Inc, one of the largest payment processing companies worldwide. Braintree is a PCI DSS compliant company, which means that we make sure our customers' payment card data is being kept safe throughout every transaction, and that you can have confidence that they're protected against data breaches.

    Braintree is an online payments platform that makes it easy to make and accept payments via the Internet. Some of their clients are Uber, Airbnb, Apple and 99Designs and many more

     
  16. Will my personal account details be kept confidential?

    Yes, all the personal details you provide to us will be kept confidential and will never be provided to another third party or shown anywhere on the site.

    Your contact information (including phone numbers and address) will be provided on HomeImprovement2day so that our users can contact you.

    Your email address will not be available on HomeImprovement2day, but our users will be able to contact you through an email form which protects your email from being shown but still allows people to email you queries about your business.

     
  17. How do I make recurring monthly payment?

    When you add your credit card details your payments will automatically be set as recurring for each month.

    If needed, at any time, you are able to log into your Members Area and cancel or suspend the payments.

    Your payments will be processed on the same day each month.

     
  18. Can I get a discount for multiple locations?

    Yes, we offer discounts for more than 3 business locations. Please contact us to find out further information.

     
  19. Who can I contact if I have additional questions about the upgrade process?

    Please contact us with your questions and we will respond promptly.